Policies

Privacy Policy

  • We collect information like name, email, shipping address, and payment details to process your orders.
  • We do not sell or share your personal information except with trusted payment processors and shipping partners.
  • Your payment information is encrypted and secure, and we do not store credit card details

Shipping Policy

  • Processing Time: 1–3 business days
    Shipping Time: 7–15 business days depending on location

     

  • We ship worldwide. Once your order has shipped, you’ll receive a tracking number via email.

     

  • Delays: Shipping times may be delayed during holidays or high-volume periods.

     

  • Wrong Address Disclaimer:
    If the wrong address is entered during checkout, we are not responsible for lost packages.

Refund Policy

  • Refunds
    We offer refunds for defective or damaged products only. To request a refund, contact us within 7 days of receiving your order with photos of the issue.

     

  • Exchanges
    We do not offer exchanges at this time.

     

  • Cancellations
    Orders can only be canceled within 12 hours of purchase. After that, fulfillment may have already started.

    Non-Refundable Situations

    • Incorrect address provided

    • Buyer’s remorse

    • Normal wear and tear

    • Delayed shipping caused by carrier

    If approved, your refund will be processed back to your original payment method.